Customer Support Specialist (Slovenian)

Workforce

RSD mesečno


Beograd

We are a regional HR company operating in the Adriatic countries, servicing over 1.000 clients and over 12.000 associates on a daily basis. We have been present on the market with one goal – to help companies be better at hiring and overcome all HR challenges. With the power of our highly professional and dedicated colleagues, we are committed to drive our clients’ core business forward by providing high quality, customized, full scale of HR solutions and services.

For our Client, multinational company, we are seeking motivated and proactive candidate for the following position based in Belgrade: Customer Support Specialist (Slovenian) 

Responsibilities:

  • Providing to customers all information in a timely and accurate way, via phone, email or chat
  • Update and maintain internal databases with all data regarding customers and their requires
  • Document and report on customer feedback to improve the customer experience
  • Manage and resolve customer complaints
  • Identify customer service issues and suggest improvements
  • Close cooperation with other departments within company

Candidate’s profile:

  • Minimum secondary education (IV degree)
  • Experience as a Customer Support Specialist or similar CS role preferred
  • Fluent in Serbian and Slovenian
  • Multi-tasking abilities
  • Customer - oriented
  • Excellent communication and problem-solving skills
  • Polite and kind person

Only shortlisted candidates will be contacted.

Đorđa Stanojevića 12, 11070  Beograd, Srbija

 www.workforce.rs

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