Price2Spy - Software Support Specialist

WEBCentric d.o.o.

RSD mesečno


Beograd

We are looking to hire new colleagues who would join our Price2Spy Customer Relations Team as of July 15th:

Price2Spy - Software Support Specialist Location: Belgrade Responsibilities:

  • Everyday communication (email, phone calls and live chat) with clients in English, answering potential questions that clients might ask, explaining the functionality of Price2Spy service
  • Providing clients with additional account-related services and support (account setup preparation, troubleshooting and so on...)
  • Intensive interaction and communication with other teams, internal process control (forwarding potential issues and progress updates from clients to operations team and vice versa, reporting potential bugs etc.)
  • Advising best solutions/preparing commercial offers to trial clients as part our sales process
  • Responding and reacting to the issues reported by clients
  • Working in a very dynamic surrounding of young professionals

Requirements:

  • A Bachelor’s Degree – preferably in the Humanities
  • Strong verbal and written communication skills in English – mandatory
  • Fluency in German, Italian, Portuguese or Arabic is a plus
  • Great organizational and presentation skills
  • Ability to handle various tasks in dynamic surroundings - multitasking
  • Being diligent and detail-oriented
  • Being a quick learner – fast thinking and acting
  • Ability to work efficiently under pressure
  • Ability to prioritize activities in a self-motivated manner in work overload situations
  • Excellent computer skills
  • Prior work experience in similar positions could be an asset, but is not required

We offer:

  • Compensation according to market standards, with potential growth, according to performance / results
  • Nice and friendly atmosphere in a young and dynamic team of professionals
  • Working with respectable clients/companies worldwide
  • Chance to improve and expand your knowledge
  • Modern office in quiet residential location
  • Free parking
  • Conventions and conferences in and out of country
  • Employee gatherings and team building activities
  • Game time – ping-pong and refreshments in gaming room

We are looking for communicative and enthusiastic candidates who are capable of working as a part of our growing team, as well as work independently on individual projects.

We are offering a flexible, comfortable and relaxed working environment, salary in accordance to market conditions and other benefits as well.

Poslonaut.rs koristi kolačiće kako bi vam pružao najbolje korisničko iskustvo. Nastavkom korišćenja sajta smatraćemo da ste saglasni sa korišćenjem kolačića. Saznaj više